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About Our Business

The Star Supply Company is New England’s  largest single location HVAC and refrigeration distributor, with over 60 years of outstanding customer service and award winning excellence. We service all of Connecticut and Western Massachusetts. 

We put our best foot forward with quality, well trained staff eager to assist you. We consider ourselves an industry leader in customer service, doing whatever it takes to assist our customers, going above and beyond, getting the job done and getting it done right! We also pride ourselves in partnering with quality manufacturers in order to offer you a wide selection of reliable and quality products. We place a strong emphasis on offering a robust inventory selection and maintaining our fill rate of 99%.

Coverage Map
Coverage Map

Why is Star Supply one step above the rest? 

  • Sales Representatives and Inside Sales team members have an average of over 15 years of experience in the HVAC industry.
  • On-site Experts in Hydronics, Refrigeration, Air Conditioning, including Trane and Daikin, are available for questions and visits
  • Project design assistance, including load calculations
  • Commercial plan and spec and takeoffs
  • Dedicated to building relationships, real people, not machines answer when you call
  • We have a large selection of inventory, with over 10,000 products in stock
  • "Quick Pick" area designed for the most purchased counter items are stocked closest to the counter to enable us to complete counter transactions quickly and efficiently as possible (averaging approximately 6 minutes)
  • Our state-of-the-art warehouse has bar coded inventory for enhanced order accuracy
  • Flexible and secure after-hours pickup is available for your convenience
  • Same day and next day delivery by our own fleet of trucks is available, including job site deliveries
  • Training classes in a state-of-the-art facility often apply to your NATE re-certification
  • Marketing assistance and expertise ready to assist our customer base
  • We have legendary incentive programs such as our annual Golf Tournament and customer appreciation trips (recent trips include Portugal, Spain, St. Kits, Costa Rica, Panama and the Caribbean)