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Tax Forms 

Customers are responsible for all applicable taxes unless a valid sales tax exemption certificate is provided in advance of the order. To obtain the most current sales tax exemption certificate, please click on the appropriate link below.

Connecticut Sales and Use Tax
Resale Certificate

Connecticut Contractor’s Exempt Purchase Certificate
(Form CERT-141)

Massachusetts Sales Tax Resale Certificate
(Form ST-4)  

Massachusetts Contractor’s Sales Tax Exempt Purchase Certificate
(Form ST-5C) 

Product Return Policy

  • Stock Product – all product returns must be in original packaging, in new condition, and a current stocking item. Stock returns are subject to a minimum of a 15% handling charge, not to exceed $50.
      • Non-Stock Product – all non-stock special order items are not returnable unless pre-authorized by the manufacturer. The greater of the manufacturer restocking fee or a 20% handling fee will be applied. All freight expenses inbound and outbound will be the responsibility of the customer and will be applied before the credit is issued.
        • Warranty – credit will be issued for all manufacturer warranty items once the product return is reviewed and approved by the manufacturer. If the item is required to be sent back to the manufacturer for review and analysis, most manufacturers will charge for the cost of the freight to return the item. This freight charge will be deducted from the final warranty credit when processed. Please see the Warranty page for more details.

The Star Supply Company Terms and Conditions